Privacy policy
Privacy Policy
This Privacy Policy describes how www.odinutrition.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
Device Information
● Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
● Purpose of collection: To load the Site accurately and to perform analytics on Site usage to optimize our Site.
● Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels.
● Disclosure for a business purpose: Shared with our processor, Shopify.
Order Information
● Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
● Purpose of collection: To provide products or services, process your payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen for potential fraud, and, if you consent, provide information or advertising related to our products or services.
● Source of collection: Collected from you.
● Disclosure for a business purpose: Shared with our processor, Shopify.
Customer Support Information
● Examples of Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
● Purpose of collection: To provide customer support.
● Source of collection: Collected from you.
Email and SMS Marketing
We collect your email address and mobile phone number for the purpose of conducting marketing communications. We utilize both email and SMS marketing to keep you informed about our products and promotions.
● Email Marketing: We will send you promotional emails with your consent. You can opt out of these emails at any time by following the unsubscribe link in the email or contacting us directly.
● SMS Marketing: We may send you promotional SMS messages if you provide your mobile phone number and consent to receive such messages. You can opt out of SMS marketing by using the unsubscribe link in the message or contacting us directly.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts, including:
● Shopify: We use Shopify to power our online store. More about how Shopify uses your Personal Information can be found here: Shopify Privacy Policy.
● Compliance: We may share your Personal Information to comply with laws, respond to legal requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. This includes:
● Google Analytics: We use this service to understand customer usage of the Site. More on how Google uses your Personal Information is available here: Google Privacy Policy. You can opt out of Google Analytics here: Google Opt-Out.
● Advertising partners: We share information about your Site usage and purchases with our advertising partners. You can opt out of targeted advertising via the following:
○ Facebook: Facebook Ads Settings
○ Google: Google Ads Settings
○ Digital Advertising Alliance: DAA Opt-Out
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use various cookies to enhance your browsing experience. You can control cookies through your browser settings; however, blocking cookies may affect your experience on the Site.
Do Not Track
Currently, we do not alter our data collection and usage practices when we detect “Do Not Track” signals from your browser.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact
For more information about our privacy practices, questions, or complaints, please contact us at:
● Email: hello@odinutrition.com
● Mail: NORISH LIMITED, 45 Dysart Lane, Kumeu, Auckland
Last updated: 1st May 2025
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local authority or our supervisory authority here: Privacy New Zealand.
